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  2. Disputes

Disputes

Information about filing disputes for unrecognized charges, or for issues with a purchase you made.

  • Can I cancel a dispute after it has been initiated?
  • Can I do anything if a dispute was not resolved in my favor?
  • How can I get an update on my dispute status?
  • How do I file a dispute?
  • Should I file a dispute?
  • What happens after I submit a dispute?
  • What information can I provide to assist my dispute?
  • What is Branch’s role in the dispute process?
  • Will I receive a provisional credit during the dispute process?
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