Once you have received your RelayGO Card, there are two different ways to activate it:
From the App:
- Navigate to the Wallet tab.
- Tap Activate Card on the "Your card is on the way!" banner. If you are unable to locate this message, swipe the rotating banner to the left.
- Scan the QR code that was included on the flyer you received with your RelayGO Card.
- Set your PIN if/when prompted.
Over the Phone:
If you misplaced the paper that was included with the QR code and your new RelayGO Card, contact Branch Support at +1-956-625-9896.
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Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC. FDIC insurance only applies for eligible accounts should the bank holding your funds fail. The RelayGO Card, powered by Branch, is a Mastercard debit card issued by Lead Bank, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.